05-05-2024 15:25
I just paid for a one day membership at 14.99 but then checked my bank and been charged twice for it.
however on my payments on the now tv app it only shows 1 payment.
Solved! Go to Solution.
05-05-2024 15:33 - edited 05-05-2024 15:41
One of those payments will likely drop off after a few days. Both will be pending, but only one will complete.
05-05-2024 15:33 - edited 05-05-2024 15:41
One of those payments will likely drop off after a few days. Both will be pending, but only one will complete.
05-05-2024 15:46
is that for sure do you know ? As otherwise will contact someone about it
05-05-2024 16:54
@Jacksm23 I’m sure, yes. Look at your online statement and I guarantee both payments are listed as pending. Had this happen to me many times over the years. If you do contact support, they won’t do anything until both transactions are no longer showing as pending.
05-05-2024 19:27
thank you 👍