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PaulaEFC
Advocate

I was offered a 1 month free entertainment pass, but I got error message.

I was offered a 1 month free entertainment pass, after I cancelled my 14-day movies trial, but I got an error message in red text saying this cannot be redeemed right now or something similar to that after I clicked the orange button to get the free month entertainment pass, I then looked at the entertainment pass section and it was only offering me a 14-day trial instead of the 30-day trial that originally showed up,  is there a voucher code or something that a member of the now tv team can send to me please so that I can have access to the free 30-day entertainment pass I was promised? thanks in advance, Paula 🙂 my email address is [email removed] 

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Andy Legend 5
Legend 5

Re: I was offered a 1 month free entertainment pass, but I got error message.

@PaulaEFC

 

Welcome to the forum. I'd pop onto live chat, explain what happened and hopefully they will sort that for you.

 

You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section)

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