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BarbieKitty
Mentor

How to change my security question?

I have an iPad and iPhone if that helps. 

I would love to change my security questions. 

Thanks 

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NOW TV Team Tony-D
NOW TV Team

Re: How to change my security question?


@BarbieKitty wrote:

I have an iPad and iPhone if that helps. 

I would love to change my security questions. 

Thanks 


Are you talking about your NOW TV Account or your Apple device @BarbieKitty ? Thank you 🙂

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BarbieKitty
Mentor

Re: How to change my security question?

No I’m not. I’m talking about when you forgot your password and you can change it by either your email or security questions. 

The security questions is what I want to change and I don’t know how

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NOW TV Team Tony-D
NOW TV Team

Re: How to change my security question?


@BarbieKitty wrote:

No I’m not. I’m talking about when you forgot your password and you can change it by either your email or security questions. 

The security questions is what I want to change and I don’t know how


Hmm, your right. I'm looking for that option myself but it seems the way to go about this is by visiting our Live Chat team as seen in this article here @BarbieKitty https://help.nowtv.com/article/change-or-update-personal-details

 

Let me know if you get it sorted. If not, i'll have a look around and see if we can do it here.

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NJD633S
Advocate

Re: How to change my security question?

I have the same issue - I have tried the on line help but they obviously work from a script and wont deviate from it.

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