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How do I contact Now TV? Confused

I need to email Now tv, to do with my payment on my account. The chat thing cant answer specific questions,  I cant reply to Nowtv email, so how do I email them, if they can email me?

I only want to tell them my account has money in it from midnight tonight, yet i cant seem to be able to do that. Frustrated & confused 

Thanks for any help 

Tina 

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