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Advocate

How to contact Now TV

Hi,

 

I have just discovered the Now TV have been billing me £8.99 every month for an Entertainment monthly pass.

 

As far as I can tell, this started in July last year.

 

I never signed up for this pass, nor have I ever used it.

 

I wish to contact them for a refund, but the live chat on the site does not work and no phone number or email address is provided.

 

Does anyone know an email address which is monitored, or a phone number, where I can get in touch with them?

 

Thanks,

 

SteveW.

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Legend 5
Legend 5

Re: How to contact Now TV

@SteveW found this for you https://account.nowtv.com/payments/query/incorrect-charge

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor

Chat are open 8am to Midnight:

Contact Now...


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Legend 5
Legend 5

Re: How to contact Now TV

Hi @SteveW Now appear to have changed their set up @Karl-F can point SteveW in the right direction.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor

Chat are open 8am to Midnight:

Contact Now...


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Highlighted
Legend 5
Legend 5

Re: How to contact Now TV

@SteveW found this for you https://account.nowtv.com/payments/query/incorrect-charge

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor

Chat are open 8am to Midnight:

Contact Now...


View solution in original post

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Newbie

Re: How to contact Now TV

This takes 48 hours. I want to watch football this afternoon? Just a robot

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