20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
14-10-2015 14:25
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
I'll get this looked into an email you soon.
Birgit
NOW TV Team
10-07-2016 2:56
Can you delete my account please
10-07-2016 11:32 - edited 10-07-2016 11:33
Hi @Anonymous User,
If you want your NOW TV account deleted, you will need to contact a NOW TV representative via the forums 'Live Chat' facility.
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
And just-so other NOW TV customers know: -
18-02-2017 20:14
Please can you delete my account as I dont want my email address and bank details stored on here!
Thank You.
18-02-2017 21:56
Hi and welcome to the forum @Anonymous User,
For security reasons all 'account' related issues (such as, NOW TV account deletion, credit/debit card removal, refunds, etc), are subject to the Data Protection Act, which means it's more appropriate for you to contact a NOW TV representative via the forums 'Live Chat' facility or 'Email' and make a 'direct request' to them rather than requesting them (or somebody who may be posing as them) to contact you!
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
21-07-2015 10:03
21-07-2015 11:58
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I have sent you an email in regards to your query.
Please keep an eye on your inbox.
Kind Regards,
Karl
NOW TV Team
22-09-2015 1:34
all i want to do is change surname and username then im happy can i do this please
24-09-2015 18:56
Hi @Anonymous User
Username cannot be changed, however your surname can.
Look out for an email 🙂
Birgit
NOW TV Team
23-11-2015 21:49
Can you delete my account as well please?