Hi @Anonymous User
My understanding is that BT Openreach are now doing Home visits again and would have thought Covid-19 is not the main reason for your delay.
You need to phone the NowTV Broadband Team for an explanation and reason why such a long delay that your scheduled live activation date wasn't achieved and you are still waiting.
I would speak to NowTV also about some sort of compensation about the long delay (even though the article in the link below says auto compensation is suspended during the Covid-19 crisis).
https://help.nowtv.com/article/auto-compensation
Use these communication methods in the link below to contact NowTV (try the telephone number first)
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
