24-04-2022 21:32
@Anonymous User
See the posting above yours.
We’re all customers here, like you, and we can’t do what you ask.
But, as long as you haven’t started an account you don’t know about, you can cancel all you memberships for yourself, via My Account /Manage Account.
31-05-2022 16:09
I don't want my account anymore I want to delete it sorry
31-05-2022 17:52
@Anonymous User
Email support using the address in the below picture.
31-05-2022 18:03
I don't want my account anymore thank you
31-05-2022 18:51
@Anonymous User
This is a customer forum, you’ll have to use the email address I supplied to you in my above post.
16-09-2023 12:54
I think I have may have found a solution
Go to - https://help.nowtv.com/article/make-a-data-request
Make sure you cancel your memberships and once your membership has ended you can request to delete your info.
Select Right to Erasure and complete the form
Select delete my data and fill in your details
They then have 30 days to do this as per GDPR Guidelines
Long winded but hopefully this helps - I spent about an hour trying to find how to delete my data/ account.
16-09-2023 19:29
Very good find bud, as I always told others to email support. Great to see there is a formal way of doing it 😎
23-11-2023 9:02
23-11-2023 9:05
Already covered in the post dated 16-09-2023 12:54 which is officially part of the help pages on NOW.
28-03-2024 21:26
I agree they just send you on a merry go round. I've been sent a link twice to delete my account but the link does not work. They should be knowledgeable enough to delete the account for you but are just having a laugh . Steer well clear!