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GeoffCoggrave
Advocate

Charged 10 Days after Cancellation Please Refund

Sub taken on 14 Jan consider I had cancelled on the 5 Jan.  Refund PLEASE.

I have cancelled to day Again 27 Jan

1 REPLY 1
gavs82008
Legend 5
Legend 5

@GeoffCoggrave 

This link will tell you why you won’t get any replies from staff on here. 
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Did you get any emails confirming the cancellation?

To get a chance of a refund you must speak with staff via live chat. Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership

FYI that I do not work for NOW, just a NOW customer trying to help