Billing

[Sam]

I have noticed that my bill have been charged double for 2 months running. How do I get my refund please?

[schnapps · Accepted solution]

Hi @Sam 

Was you coming out of a 12 month contract and if so did you receive any email correspondence about your NOW Broadband options with prices ?

Anyway best to contact the NOW Broadband Team using either the phone number or web messaging form on this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1