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FreyaL
Advocate

Billing

Hi,

my wifi bill was due yesterday and the money normally automatically gets taken out of my account. But I didn’t  have enough money in my account so it was declined. How and when do I pay for this months bill now? 

1 Reply
gavs82008
Legend 5
Legend 5

@FreyaL 

You don't get billed for Wi-fi, its your broadband connection that is billed. That in turn gives you both Wi-fi and Ethernet connections to the internet. 

Best option for you is to call the team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

FYI that I do not work for NOW, just a NOW customer trying to help