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Anonymous User
Not applicable

Billing

I've tried to contact them countless times and no responce. 

I've tried to tell them a promise to pay date as we all know its tricky times at the moment. Now I've been cut off.

What the hell am I suppose to do 

3 REPLIES 3
ukbobboy
Legend

@Anonymous User 

 

Hey Charls

 

Maybe if you write to "them" at the following:

Now TV Customer Services Email.jpgyou'd get a reply.

 

 

UK Bob

gavs82008
Legend 5
Legend 5

@Anonymous User  

You say you’ve been cut off, is this TV passes or broadband? 

If it’s TV passes then use the email provided by @ukbobboy 

 

If it’s broadband service call the team.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
ukbobboy
Legend

@gavs82008 

 

Hi Gavs

 

I going to drop you a PM.

 

 

UK Bob