Been charged twice

[Robinsonrita]

Hi could any one help me since  January I have been paying twice  for my Internet  

[gavs82008]

@Robinsonrita 

Not on here as staff don’t post.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Best to call the broadband team.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1