We keep getting technical issues using several different devices and a browser. We've re-booted everything, but keep getting repeated instances of VSF: SDK.PLAYER_ERROR.PLAYER_LOAD_ERROR
I restarted all devices and the network. This didn't solve the issue. However, by the second half the error stopped presenting and we were able to finish the match off without interruption. It seems to have been an issue on Now's side. Thanks for you...