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There has been no Internet for over an hour. I switched the hub off and on at the socket on the wall and there are three green lights. Yet no Internet. I have also reset it and the three lights are on. No Internet still. What is wrong with the Intern...

I would be at work on the day of the installation and I may not pick calls during the scheduled installation time. NOW has informed me the engineer will call me before coming on the day. What will happen if I cannot pick the engineer's call if he cal...