You're correct, this is my mistake for not reading the email thoroughly. Although I feel that within the context of the email it is somewhat misleading.What are my choices?Do nothing and continue with your existing membership for £24.00 a month.OrPic...
I've just been on a call with customer services as my monthly bill went up £11 without my knowledge. They pointed out that within the email I received in November regarding this issue, hidden amongst it at the bottom it says"This includes a discount ...