Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎10-09-2016 11:39

Unable to purchase sky movies weekly pass

Hi. I'm unable to purchase the weekly pass. I have checked my payment details and it's all correct. I have activated a weekly pass in the past very easily. However it won't allow me to do so this time.
It comes up with the following message,

"Sorry, we couldn't process your payment

Please wait a moment and try again".

Not sure what to do now,

Thanks
0
420 REPLIES 420
Anonymous User
Not applicable

‎10-09-2016 14:02

In response to Anonymous User's comment

Also tried it on this link to finish acctivation and it will not work...i have tried 2 different visa cards 

http://www.nowtv.com/promo/activate

0
Anonymous User
Not applicable

‎10-09-2016 12:00

I now no longer get the error code but instead loop back to Confirm Payment...

 

So hopefully something is getting done here and we can watch the match.

0
Anonymous User
Not applicable

‎10-09-2016 12:02

Team I cannot buy a Sky Sports Pass today. I'm now missing the game!! Can someone sort this out immediately please?? My system doesn't respond when I click on Pay Now This is ridiculous!
0
Anonymous User
Not applicable

‎10-09-2016 12:04

I was just informing you that they might be something wrong when u go to.buy a pass as it says it's taking to long could u solve this please
0
SeeMoreDigital
Legend 5
Legend 5

‎10-09-2016 12:21

In response to Anonymous User's comment
@Anonymous User wrote:
I was just informing you that they might be something wrong when u go to.buy a pass as it says it's taking to long could u solve this please

Hi @Anonymous User,

 

There's currently an issue with the payments system. As mentioned here: Issues with Payments 10/09/2016

 

 

Cheers

0
Anonymous User
Not applicable

‎10-09-2016 12:05

I'm trying to the the sky sports pass and it's not accepting my payment
Anonymous User
Not applicable

‎10-09-2016 12:07

In response to Anonymous User's comment

Same here. Come on Sky sort the problem out!

Anonymous User
Not applicable

‎10-09-2016 12:08

In response to Anonymous User's comment

Same here - tried several times on laptop and Nowtv Box - hope they dont try and put these all through as seperate transactions!!!

 

VERY frustrating

Anonymous User
Not applicable

‎10-09-2016 12:12

In response to Anonymous User's comment

Who do you complain to - who can help us here - great all things 'Digital' - but no good when it breaks!! 

 

Im wasting my day trying to get this to accept.

 

Anyone have complaints phone number!!!

0
Anonymous User
Not applicable

‎10-09-2016 13:55

In response to Anonymous User's comment

Thanks for spoiling the day - friends over!! couldnt access the football...

They left - not good

0