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Anonymous User
Not applicable

‎03-04-2018 1:27 - edited ‎03-04-2018 1:41

Payments

Hey guys and gals i got nowtv 3months £20 per month it was due off on the 2nd (it was holiday) but due  to a wages screw up i'm not paid till the 5th of april through bacs will nowtv let me still have the deal? until they can get the money from my debit card? it says i can continue watching 3rd april.But i really want to watch this month but not paid till 5th .Do you think they'll wait? many thanks.Would be grateful if anyone has had this problem before and what now tv done?

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1 REPLY 1
Andy
Legend 5
Legend 5

‎03-04-2018 9:36

@Anonymous User

 

Welcome to the forum. If there are no funds available when payment is due NOW TV will attempt to take payment again a few times before finally cancelling the pass, at which point you would lose your offer. All you can really do is have a word with live chat and explain the situation, they may be able to apply the offer again when funds are available but I can't say for sure.

 

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

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