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Nshimbi
Advocate

No Broadband Connection

Our Broadband stopped this morning. We have checked on the website and it says our service is fine. We have reset the router, but it is still showing a red light for internet. 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Nshimbi 

Broadband staff won't be coming onto help. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

You need to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help