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AlexW
Mentor

Broadband and Phone down

No connection in Walthamstow E.london. 😭

1 Solution
gavs82008
Legend 5
Legend 5

@AlexW 

You’ll need to call the broadband team and see what the situation is.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help

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2 Replies
gavs82008
Legend 5
Legend 5

@AlexW 

You’ll need to call the broadband team and see what the situation is.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help
AlexW
Mentor

Thanks @gavs82008 , automated message saying they know there is a problem and engineers are working on it.