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Setup & Performance

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Resolved! IPv6

Hello All, Im thinking of taking out Now broadband but I'd like to know for sure whether Ipv6 is supported before I do? I have several Nest protect smoke detectors that need IPv6 to work to their best potential and wonder whether any other users have...

Equipment delivered to my current address

I will not be at my home address when the equipment arrives for my new broadband service as I am looking after an elderly relative at a different address. This could be for some weeks. Is it possible to have the equipment sent to my temporary address...

Dropping Ethernet Connection

This is on behalf of my mum as fairly obvious she can't fix. She has had NOWTV for a while and as i live hundreds of miles away i couldn't visit to help. now i can this is what i've found.  The ethernet connection from the broadband router to the pc ...

Abysmal download speeds

been a 'super fibre' customer for 7 or 8 months; ive had periods of (relatively short) downtime but this recent problem is perplexing me; since some time last night ive had absolutely abysmal download speeds on my phone and desktop (i mention both to...

Fixing awful streaming picture quality?

We're lucky enough to have gigabit fibre yet NowTV's image quality often looks awful.  Our TV is just a few feet away from our high-spec Asus router yet, randomly, NowTV seems to stream at what looks like 144p!  (This interface is fine, only streamin...

Frequent Broadband Issues

A few days ago an engineer was called out to fix my constant broadband issues (0.4MBPS Down 1.0 Up) and after he left, it seemed fine, still rather slow but it was better than completely useless. Now it’s just back to completely useless, no matter ho...

2G WIFI issues (1mbps) compared with 5G (60mbps)

Hi, hoping someone can help here as I can't find anything useful online My Wi-Fi signal is split between 2G and 5G on the Now TV Hub Two, and the 2G signal seems to border on not working. When standing next to the Wi-Fi router, my 2G speed can vary b...

Stability Issues

 I've been experiencing performance issues past couple days - up until this point the service has been great.  I've monitored the WAN connection using thinkbroadbands monitor tool and it reports spikes where missed packets are 100% and latency is thr...

Monthly Device Change Limit

Hi, Hope someone can help.I have tried to reach NowTV for help. There are various items suggestusting there is a Live Chat facility- which I need, as my issue could probably be solved quite quickly. But there is no Live Chat facility I can see. If th...

1471

hi all i have activated ny broadband bit when i need to use 1471 it says service unavailable how do i activate this please

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