08-07-2023 22:37
No broadband in LE2, since 9pm.
Router was with 2 green lights, power and WiFi but then started flashing red with one light.
09-07-2023 9:22
@Jins
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
This link also shows any planned outages as well wide spread faults.https://help.nowtv.com/service-status
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
