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Broadband Down in Sutton London since 11.29

Broadband & Calls

No broadband service

There is an outage affecting this customer.

Reported on: 23 Sep 2022, 11:29am   ....
There is a DSL connection implying the line is fine but Now does not seem to be providing an IP at the moment so presumably it is with Now services ....So how to I find out what is happening ?.  What is the time to fix? 
1 Reply
Legend 5
Legend 5


Best and only way to find out is by calling the broadband team. See link for number.


FYI that I do not work for NOW, just a NOW customer trying to help