07-01-2018 19:44
11-01-2018 23:34
12-01-2018 18:28
I just bought a new LG for the bedroom Now tv working fine so sounds like an isp issue maybe
19-01-2018 21:55
Is it still a problem? I had this problem when I first signed up. It cleared itself after a couple of days. Not sure whether it was the update of the app, or the watching it on another device, or just waiting.
25-03-2018 8:31
I thought I had the same issue and ended up here, but after playing around found what I think is the solution. From the page where nothing works click left or back and a menu will pop up. Then select My Account, sign in and then click start watching. Hopefully this helps?!
16-05-2018 9:00
pause, fast forward, stop etc has suddenly stopped working with lg smart remote. It still worrks fine with netflix and other media. There was a message saying Nowtv was aware of a problem and was working on it, but this has now disappeared.
01-07-2019 16:23
21-07-2019 15:58
I'm having exactly this problem. Advertising screen with Benedict Cumberbatch's face to add insult to injury. Tried all sorts. Rebooted everything at least once. Installed re-installed. Blah blah. Any ideas?
21-07-2019 16:36
I have the same problem. Just signed up for free trial but not working on my TV so will be a total waste. Does anyone have a solution? Have uninstalled, rebooted, reinstalled and no luck. Have tried all of the button combinations on my remote... no luck.
Is there a fix for this??????
09-08-2019 10:54
I too have the same problem with a frozen screen showing Mr Cumberbatch. Tried to redownload the Now TV app but that comes up with an error page on the NowTV site.
no luck so far