Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

anybody else getting freezing of itv

I put emmerdale and coronation street on tonight and experiancing freezin picture and the volume staying on and then the picture catching up for a few minutes and then happening again has anybody else experianced this

1 Solution
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,


First things first. Can you please confirm the model of your NOW TV playback device?


Is it the NOW TV 'white' (Roku LT) box? Which looks like this: -



Is it the NOW TV 'black' (4200SK - Roku 3) box? Which looks like this: -



Is it the NOW TV 'smart' (4500SK - NOW TV) box? Which looks like this: -



And just-so-you-know... NOW TV have no control over 'third-party' apps, such as BBC iPlayer, ITV Hub, All 4, Demand 5, RedBull TV etc. The content delivery systems and the UI's for each distribution platform is entirely controlled by the service provider.




View solution in original post

90 Replies