My broadband service commenced today, I have connected my android TV to the router but for some reason its seems like either location or content restrictions are blocking Freeview Play, BBC iplayer, ITV Hub etc...
I have managed to remove the adult content restriction via Buddy, but it didnt solve the issue.
Can anyone help please? frustrated this occurs on on a Friday!!
Hi @Anonymous User
Any Apps like BBC iPlayer or ITV Hub etc are saying you are outside the UK or using a VPN ?
Use this website link tool below to see if your Router IP address is located within the UK.
If it's says unknown or outside the UK, maybe your Router has automatically acquired a rouge IP address.
For the Router to automatically acquire a new IP, unplug the power to the Router for around 20 to 30 minutes.
It must be something to do with location strictions, because tetehring my phone works fine. Also, laptop connect to the router stops location too.
The Now customer service seems useless, this is the first time I've switched away from BT and I'm not happy already.