21-08-2015 11:11
05-08-2016 14:29
I'm tuned to Berkshire/ North Hampshire transmitter and it's very annoying to see this message sometimes, inbetween news progs, which I get on a Smart TV tuned into Freeview HD; time the BEEB resolved this.
16-01-2017 21:04
My Now box seems to have iplayer stuck on BBC Cumbria. Im in London.
I cannot find the settings option.
Ive scrolled across the top. Not there. Not that I can see anyway.
Help please.
16-01-2017 21:08
01-09-2016 14:26
I have tried playing a couple of programmes on iPlayer on my Now TV box today but only receive the audio with a purple screen and HDCP unauthorised Content disabled acrodd the middle. I presume this is related to the change in requirment for a TV licence to view any BBC content. As I hold a TV licence how do get this to work.
01-09-2016 14:34
@Anonymous User
It's nothing to do with the new BBC Licence, it's a HDMI issue which is just a coincidence.
Try rebooting the box, a different HDMI port on your TV, different HDMI cable (see guide linked below for further information).
http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box
01-09-2016 14:38
Thanks for replying. A software update did the trick.
01-09-2016 14:36
No iPlayer on my Now TV box.
Problem solved by doing a Software Update on my Now TV box.
18-10-2016 18:41
18-10-2016 18:42
18-10-2016 18:57
@Anonymous User
There has been a problem similar to yours most of the day for some users. However it seems to be getting sorted. You can find more details here
http://community.nowtv.com/t5/NOW-TV-Service-Status/NOW-TV-box-issues-18-10-2016/m-p/403208#M353
but I'd recommend pulling out the power cord for a minute or two and trying again, as that has worked for me. If that doesn't work leave it a little while and try again, and post back later if you still have difficulties.