Now TV Sky Movies stack 1 year

[Nayak]

Just bought the Now TV Sky Movies 1 year Stack for 55 pounds. Got aknowledgement via email, but not showing up in the NOW TV box as a voucher. no code provided in email. Instead asks me for free trial?? Has anybody else had this issue?

[Tony-D]

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@Nayak wrote:

Just bought the Now TV Sky Movies 1 year Stack for 55 pounds. Got aknowledgement via email, but not showing up in the NOW TV box as a voucher. no code provided in email. Instead asks me for free trial?? Has anybody else had this issue?

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Hi @Nayak Are you definitely logged into the correct account you bought the voucher on? Thanks

[Nayak]

Yes, definetly looged into correct account. It's even showing in the bills and payment section of my payment.

[Nayak]

Help Please,,,

[Glynn999]

I'm having the same issue. Currently on the 14 day trial but charges been made and my cinema stack not showing on now TV before I started trial

[Nayak]

I had a web chat with them and got it sorted. No bother. Forum wasn’t helpful. Call or webchat I would say.