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Anonymous User
Not applicable


I have been logged out of my now tv account. I use a stick plugged into my tv. As I’ve gone to watch it today it shows up with a code to use, I type in the code and add my details but it’s trying to authorise £1 which it has never done to me before. Is this normal? A new thing or something? 
Why would I need to pay £1 to get into my own account? 
help. I really need to watch fear street 🥺

Legend 5
Legend 5

@Anonymous User 

Do you get the option to click “close” at the bottom left?


FYI that I do not work for NOW, just a NOW customer trying to help