29-09-2020 22:26
Subscription my nine-year-old son has signed up to now TV without me knowing it’s just taken £34 out my account is there any way I can get the money back
29-09-2020 22:38 - edited 29-09-2020 22:39
Hi @Anonymous User
Firstly go into your online account on here and under My Account > Manage Account > My Passes and fully cancel the one month sports pass.
Then go to My Details & Settings and add a Payment Pin to your account to prevent this happening again in the future.
Then sometime tomorrow jump over to live chat, explain to them what's happened and ask for a full refund.
Use this link below, where you can find the green chat button to click on.