Have a nosy at this link. You’ll find a Statius detector and some troubleshooting links.
If all fails you can give the broadband team a call. Free from number on link below.
How to submit your complaint:
Just to follow up if it’s relating to Wi-fi
Your Hub Two is dual-band (2.4GHz and 5 GHz). Splitting these bands to create 2 different Wi-Fi networks can help to improve the speed to your devices. Here’s how to do it:
Or just the internet in general, try resetting back to factory settings
Your Hub comes with smart technology that automatically chooses the best channel with the least Wi-Fi interference. You just need to restart your Hub to activate this feature and automatically switch to a different channel if necessary.How do I restart my Hub?
Just press the reset button on the back of your Hub for two seconds.