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Anonymous User
Not applicable

‎25-12-2017 17:41

Payments

Hello

I signed for free trial for cinema & entertainment just 5 mins ago.

 

but ive got emails from you that i signed up for a month pass for cinema and entertainment.

so the free trials for cinema and entertainment  are paid from my account now.

 

I am not really happy with that.

i dont want to pay for them right now.

 

please solve this problem.

 

Thank you for your help

 

 

 

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1 REPLY 1
Andy
Legend 5
Legend 5

‎27-12-2017 10:14

@Anonymous User

 

Welcome to the forum. Have you had free trials for entertainment and cinema in the past, as that could stop you getting them again. In any case, try having a word with live chat, explain what's happened and see if they can help. 

 

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

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