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Anonymous User
Not applicable

Do I need both memberships

Hi I’m new to nowtv and I started off buying hayu and then added entertainment to watch another thing. Do I need both? Or will it automatically upgrade? 

Legend 5
Legend 5

@Anonymous User 

You only need what you intend to watch. So it will boil down to the content you signed up for. The links below will tell you what you get with both memberships.

FYI that I do not work for NOW, just a NOW customer trying to help

@Anonymous User 

Also be aware that each will renew at the prices you just paid, month by month.

Unless you want both to continue monthly, go to My Account (above)/Manage Account (the tiny option)/My Memberships, and Cancel what you don’t want, going forward. (You still get all of the month you have paid for - Cancel just means that it does not renew).

With Cancel, ensure you complete all four steps, for each Membership.

Your account will continue nonetheless, for if you want to take out more Memberships in the future. Now operate a ‘Hotel California’ policy here 😛

Please also note that if you want to watch any Now/Sky movies over Christmas, you will also need a Cinema Membership; the things above apply to that also.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.