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Kes1
Newbie

cancelling a membership

I have just bought an entertainment membership completely by accident, how do I cancel it

 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Kes1 

See this link.
https://help.nowtv.com/article/how-do-i-cancel-now

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Kes1 

Forgot to add, to try and get a refund you need live chat. Make sure to be signed in and use the 'How to get in touch' drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership

And to prevent you from accidental purchases again I would suggest to put a payment PIN on your account.
https://help.nowtv.com/article/change-pin-settings

FYI that I do not work for NOW, just a NOW customer trying to help