22-09-2023 19:52
Every night I can't get a connection
22-09-2023 20:47
@Josmith173
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
This link also shows any planned outages as well wide spread faults.https://help.nowtv.com/service-status
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
30-09-2023 18:00
Finally bt came out and fixed it
