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Anonymous User
Not applicable

‎22-04-2020 10:03

Charged for auto renew

Hi, I have been charged today for an entertainment pass that auto renewed at full price after an offer. I know I’ve been a bit of a spanner not turning it off but how do I go about getting a refund as I do not want the pass? I have tried to contact nowtv but there seems to be no way of contacting them right now 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎22-04-2020 10:11

Hi @Anonymous User 

 

Go to My Account > Passes & Vouchers whilst logged in on here and under the FAQ " i think i have been charged incorrectly - what should i do ? ".

 

There should be a request link form that you can complete and send back directly to NowTV.

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