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Buffering

Recent buffering stops certain episodes starting and at the start of the ads or between adds. Speed on broadband is good and no impact with prime or other on demand channels. Have to go in and out several times to continue watching and watch ads over...

Resolved! Error code 1002

I've noticed recently that when trying to stream a movie I get an error messageshaka_error 1002.main_contentI can't find anything about this on the website? It's happened on two films I've tried watching. Even, coming out of the app and restarting ha...

Ginge58 by Advocate
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Resolved! Paramount +

Sky and Now TV are supposed to get Paramount + in June. How will NOW customers access it and is there a cost? I understand Sky customers are getting it free as part of the Sky Cinema package.

Resolved! Are 23 channels in addition to usual Tv channels

Moving next week and We are looking at getting Now Entertainment with the broadband /Tv/phone package, are the 23 channels in addition to the usual channels I can get at the moment . Will all channels still be accessible 

Resolved! Tv

I had app on my tv but now they have all gone even Netflix I had a ethernet in my tv box but all my app aren't there now can you please help I'm new to now tv

Resolved! Sold stick

I have sold my Now stick and received email that I’ve been billed. How do I cancel this and remove my details 

YouTube tutorials

Given that the same questions get asked again and again, have the powers that be at Now considered putting together some embedded YouTube videos in the help section? A lot of sites now do this and it can help to give the user a visual representation ...

Resolved! Forces TV

How can you get Forces TV channel on Freeview? I have re-tuned my TV, but I can not find the channel, It should be ob channel 96, but I can not get channel 96 on Freeview, I can not even get Pick 2! HELP!