13-10-2021 18:09
Can anyone tell me where to find the Watchlist where I have saved shows on the NOW app running on a Firestick?
The only option I see is Continue Watching.
Thanks in advance.
Solved! Go to Solution.
13-10-2021 18:35
Hi @schnapps .
Thanks for taking the time to respond.
Yes, I can see my Watchlist and shows when I login to the NowTv website just not on the Firestick or my Samsung Smart TV.
I will try the support team as suggested.
13-10-2021 18:29 - edited 13-10-2021 18:31
Hi @Anonymous User
A couple of forum members have reported this across different platforms.
Here's one example thread below.
https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Watchlist-disappeared/m-p/566229
My Watchlist is present across numerous NOW playback devices.
Only thing you can do is report it to NOW live chat for them to fix the glitch.
I am guessing you have tried adding new content to your My TV Watchlist to see if the Watchlist grid row appears on the NOW App Home screen page.
13-10-2021 18:35
Hi @schnapps .
Thanks for taking the time to respond.
Yes, I can see my Watchlist and shows when I login to the NowTv website just not on the Firestick or my Samsung Smart TV.
I will try the support team as suggested.
13-10-2021 18:37
Hi @Anonymous User
Or alternatively tag the NOW Community Forum Manager on the linked thread above and pass on the information requested for by the Community Manager.
13-10-2021 18:56
@schnapps just used the live chat. Apparently this is an issue they are aware of and are currently working on. Hopefully the update will be rolled out soon.