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My Remote control

good afternoon!

 My remote control is broken for tv now box and 

I buy the new remote  control for Amazon The same but doesn’t work what should I do now

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Legend 5
Legend 5

Re: My Remote control

Hi, @Evelise You need to pair the remote with your NowTV device. Inside the battery compartment on the remote you will find a small button. Press that for a few seconds and the pairing process should start. There is also a pairing option in the system  menu, which should probably be selected first. But you don’t have a working remote, so... if you have a smart phone or a tablet download the roku app and use that to access your NowTV device, then you should be able to set up your new remote.

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Legend 5
Legend 5

Re: My Remote control

Hi, @Evelise You need to pair the remote with your NowTV device. Inside the battery compartment on the remote you will find a small button. Press that for a few seconds and the pairing process should start. There is also a pairing option in the system  menu, which should probably be selected first. But you don’t have a working remote, so... if you have a smart phone or a tablet download the roku app and use that to access your NowTV device, then you should be able to set up your new remote.

View solution in original post

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