Just purchased Now tv stick with Sky Sports, connects by WiFi had that checked with provider. Terrible quality picture blurred & pixelated hoped to watch Ryder Cup - seen similar complaints - any advice ? Thanks
How far are you away from your router? Are there obstructions? How fast is your broadband?
Generally the stick works well with a good wifi signal, but not so well with a poor signal.
One thing to try is to use iPlayer or similar on your phone or laptop where the stick is located. See if that works well. If you have a spare device slot do the same with the Now TV app.
It might be worth pausing the live channel. Wait a minute for it to cache up and see if that helps. Sometimes I have issues when a program starts but it improves within a minute or two.
I keep hearing stuff about poor wi-fi signals, but i'm not convinced that's a common issue. I've had 4 or 5 different wi-fi routers over the years and i don't think i've ever had a problem of a low wi-fi signal. My Now tv box is about 5 inches from my router and the picture is nearly always poor. The picture is noticeably better on the stick (which i have upstairs, a lot further away from the router), but i'm still always having to "restart" the lot to get a better picture. The problem is with the software on the boxes and sticks. If it wasn't, then restarting it wouldn't be of any benefit.