@Anonymous User wrote:
so you dont have any issues then ?
HI @Anonymous User
As far as I know this is the first time sound issues have been reported smart box at least it's the first time sound issues have been reported on the forum anyway. So it would appear that at the moment this issue is unique to yourself
EDIT
Are you using an AV receiver or I knew using just the TV for the sound.? If you're using an AV receiver with the optical audio out on the TV and the box is connected to the TV via HDMI you may need to manually alter the HDMI audio mode on the box to Dolby Digital plus, DTS in order for the box to behave appropriately audio wise. Because then the smart box will be under no illusions that it is connected to a sound system
I do not work for Now . I am simply a Now customer trying to help I am a
Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
