Switchover from Sky went smoothly :D

[Anonymous User]

Woke up this morning and logged in into my account to check if I could install the kit and I was good to go. Probably because the equipment is the same, the sky router carried on working even if I was switched over but I just installed the NowTV branded now just in case. Phone was transferred without a glitch ( I'm paranoid and though I would lose the phone number or some kind of horror stories like that lol ).

I guess the first bill will be viewable by tomorrow and first payment later on this evening ?

[dr_necessitor]

@Anonymous User is correct about fibre - it starts off at max speed but may adjust downward as necessary over the first 2 days afterwards.

[BicBasher]

The Sky to NOW TV switchover surely must be the easiest switchover to do as you're basically still using Sky Broadband badged as NOW TV.

Was the OP out of contract or did Sky allow you to move without paying off the rest of the contract?

[Anonymous User]

Out of contract my latest bill with Sky is showing a few credits and from next month only a charge of £22.50 is showing for the skybox with smallest package which I will eventually cancel once I get an extra nowtv box for the downstairs set up.

[Anonymous User]

How long did the switchover take to complete? And did you have any time where you were without broadband, between the end of the Sky service and the start of the NOW TV service?

i'm considering making the same move so I'm interested in how the experience was for you. Sounds like it was positive overall.

[Andy]

@Anonymous User If you do decide to switch, make sure you don't cancel the broadband service with Sky, instead let NOW TV handle the switch on your behalf - they will negotiate with Sky on the handover to make sure you are not left without broadband for any period. However if you also have Sky TV you will need to contact Sky to cancel that.

[Anonymous User]

It was seem less and the sky router was actually connected to the nowtv bb so until I looked Online I wasn't aware the switchover happened.

[Anonymous User]

No bill issued yet, switchover date was last Friday if I don't see a bill by tomorrow I think I need to ring them !?!

[Anonymous User]

Still no bill ! What should I do ? Leave it or give them a ring ?

[dr_necessitor]

Leave it. As you still have Sky TV, your bill will be adjusted at the next usual monthly billing date.

[Anonymous User]

But I'd like to be charged too lol and make sure it's the expected amount 😉