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Anonymous User
Not applicable

‎18-01-2016 1:03

My box won't go past the message...... Sorry, unknown error occurred. Please re

My box will not go past the lease try again page were it says sorry Unknown error occurred please rerenter your username and password now I have been doing this for 8weeks every day 15hrs a day tried everything reset, new account everything I have tried but I see you didn't forget to collect direct debit but I removed my card why should I pay 4 something that I can't watch I should have gone with sky like the last 12years we been with them I think I will go back I have had no TVs since 19 Dec and u want money the ###### cheek
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SeeMoreDigital
Legend 5
Legend 5

‎18-01-2016 8:05

In the interest in collecting information: -


Which make and model of Now TV playback device do you actually have?
How is your Now TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Do other ISP services, such as BBC iPlayer function on your device?

 

Cheers