11-09-2015 18:52
08-01-2017 10:49
08-01-2017 12:30
@Anonymous User wrote:
Mine is freezing all the time now too. I had no problems whatsoever while my broadband was with BT now Ive changed to Sky. I don't think it is a connection issue but a problem with update 7. I have to switch off after every programme. Have done all the problem solving as above.
@Anonymous User
Hi Mandy
Welcome to the forum
What device are you having these issues on and are you having the issue on more than one device
Thanks
Aaron
08-01-2017 18:16
05-04-2017 15:33
05-04-2017 15:52
Hi @Anonymous User,
Out of interest... What model of NOW TV playback device do you have [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box]?
12-05-2017 18:49
12-05-2017 19:53
@Anonymous User wrote:
Hi, it's a 'Black Box' serial No: ending in 3744.
Thanks @Anonymous User,
Your topic has now been moved into the correct sub-section... 😉
10-04-2017 20:47
Hi
I've had Now TV for years now, hardly any issues at all until I've just upgraded my white box to black
Activated a sports pass tonight, and the match is constantly jumping and freezing. Not impressed.
Any ideas?
Thanks
10-04-2017 21:41
@Anonymous User Try using a wired connection (if the box is close to the router) if you haven't. 🙂
11-04-2017 18:56