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Anonymous User
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Cinema Pass says its expired but it hasn't

I received a one month Cinema Pass with an expiry date of 31/05/20.  I tried to put it on yesterday but it said it had expired.  I tried the online chat but that wasn't working.  I came back on to try it today.  It still says it's expired and when I tried the online chat, I then got the message it was down due to Covid (quite understandable, but didn't get that message at all yesterday).  How can I ensure I don't miss out?  Thanks

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