cancel
Showing results for 
Search instead for 
Did you mean: 
Hello66
Mentor

My stick is not charging

Hi 

My stock is not charging in the TV or when just plugged in. If I get a new stick do I have to make a new account or can I use the one I have now

 

1 ACCEPTED SOLUTION
redchiz1
Champion 2

If you mean that your NOW stick is no longer powering up then you can use any of the array of devices supported by NOW TV with your existing account. 

View solution in original post

4 REPLIES 4
redchiz1
Champion 2

If you mean that your NOW stick is no longer powering up then you can use any of the array of devices supported by NOW TV with your existing account. 

Hello66
Mentor

Thanks for your answer 

So I can buy a new stick and sign into the account I have now. Is that right

gavs82008
Legend 5
Legend 5

@Hello66 

Don't buy a new NOW branded stick, they are no longer manufactured.

 

Your best shout is an Amazon fire stick or full blown Roku stick.

 

As @redchiz1 mentioned you just need a supported device (see link below) and all you do is log in with your current account.

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now

FYI that I do not work for NOW, just a NOW customer trying to help
Hello66
Mentor

Hi 

Thanks for the advice I got a fire TV stick