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Anonymous User
Not applicable

Device Management Issue

Two weeks ago my account showed 4 devices (iPhone, iPad and 2 sticks) and 2 free spaces. I thought this odd because I knew there were 3 sticks being used on the account. I then added a fourth stick so that all spaces would be taken.   Last night I had an error message which closed the film we were watching in sky movies. From that point none of the sticks have worked and my account shows only the iPhone and iPad as devices registered with all other slots greyed out and stating I cannot add anymore devices until 1st September.  I don’t understand what has happened because I have only added one device and done absolutely nothing else. I don’t want to pay for the whole of August and not be able to watch on any of my televisions. Can anyone help? I can find nothing on the now website and no way of contacting an actual person