07-12-2016 17:02
I'm frying my brain trying to fix this. I hope someone can help. Was watching tv via smart box when suddenly I lost all channels. It was saying no signal. So I plugged aerial directly into tv and perfect signal. After looking for Internet answers I did a hard reset and went thru all the mind numbing imput of passwords etc only to find still same prob. I scanned for channels. 57 found. Signal is full bars. Internet works fine. Any suggestions anyone please Thankyou in advance
Solved! Go to Solution.
09-12-2016 12:42
@Anonymous User This sounds like your TV is not recogisning the Now TV box via the HDMI connection or it could be that the TV is tuned into the wrong Source channel and instead of seeing the menus from the box you are only seeing the normal TV menus. Can you tell us what make of TV you have and if you can access any of the menus on the Now TV box?
09-12-2016 20:06
01-04-2022 11:17
Now TV keeps saying no signal unplugged router removed leads from telly still nothing can anyone help please have ordered a signal booster
01-04-2022 12:06
@Anonymous User
What device are you using for NOW content?
Is it a smart box with the aerial connection?
03-04-2022 11:32
03-04-2022 12:26
@Anonymous User
Glad to hear it’s been resolved 😎
27-07-2017 18:20
Don't pay monthly sub just currently used for catch up. Switch to HDMI1 says no signal on LG TV
09-09-2017 15:45
tv was working fine, then the now box stopped working for no reason
09-09-2017 15:47 - edited 09-09-2017 15:53
Hi and welcome to the forum @Anonymous User,
Perhaps the following 'Help Centre' article may be of use to you: How to reset your NOW TV Box
However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements I suggest you contact a NOW TV representative.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers might not be sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers
08-10-2021 20:54
Samsung TV
08-10-2021 20:56
Only NOW say sorry now is currently unavailable