22-10-2015 21:09
I was watching the lastest episode of The Americans. It was an enthralling slow-build episode with a subtle conclusion. So I was extremely annoyed that, during the final scene, a message popped up inviting me to "Watch something new".
I hate pop-up ads and banners at the best of times. But the ending of a show is the most important part, and to have it interrupted is very distracting. Especially on a service I'm paying for!
To cap it all, if I click on the 'yes' option, I'm taken away from the show I'm currently watching. What's the point of that?
If you absolutely must have these pop ups (and I'm not convinced you do) then why not have them 20 seconds from the end when, almost always, the credits will be rolling? Or, better yet, after I've finished watching my show?
I love the content on Now TV, but this has made me genuinely angry. I know I shouldn't be bothered by something so trivial, but I really don't want this on a service I have to pay for.
Please remove these pop ups as soon as possible. Thank you.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
04-11-2015 18:15
Thanks @Anonymous User, I've passed that one on to be fixed.
There'll always be differences of opinion on different bits of functionality, but honestly, with this feature, it's something that very frequently came up as a request to improve the service. So many people referenced the functionality on Netflix so I really do feel it's something that most people want or expect. The popup itself shouldn't interrupt the programme anyway, as it should be over the end credits. We're obviously working to fix that.
Thanks,
Tom
04-11-2015 18:40
Yes Tom autoplay next episode on Netflix is a great feature and yes it appears during the titles.
05-11-2015 12:47
Episodes 5 & 6 of season 3 of Bob's Burgers have the pop-up appear before the end credits start.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
05-11-2015 17:29
06-11-2015 9:32
@Anonymous User Would it be possible for those users who don't want this feature to have an option to turn it off please? (Like Netflix that has settings to allow different "end of programme" actions).
06-11-2015 9:33
06-11-2015 9:35
@Anonymous User wrote:@dr_necessitor this was discussed here.
Thanks,
Tom
@Anonymous User-R oops. my apologies for raising it again!
07-11-2015 11:28
Gordonstoun A Different Class Ep 1 has the pop up appearing 30 seconds before the credits roll.
08-11-2015 20:23
Pretty much every episode of scandal has the message starting before the credits just over the cliff hanger.
09-11-2015 11:57
Zoo S1E13 has the pop up appearing about 40 seconds before the credits.