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DarylM
Legend 5
Legend 5

"Watch something new" pop up

I was watching the lastest episode of The Americans.  It was an enthralling slow-build episode with a subtle conclusion.  So I was extremely annoyed that, during the final scene, a message popped up inviting me to "Watch something new".

 

I hate pop-up ads and banners at the best of times.  But the ending of a show is the most important part, and to have it interrupted is very distracting.  Especially on a service I'm paying for!

 

To cap it all, if I click on the 'yes' option, I'm taken away from the show I'm currently watching.  What's the point of that?

 

If you absolutely must have these pop ups (and I'm not convinced you do) then why not have them 20 seconds from the end when, almost always, the credits will be rolling?  Or, better yet, after I've finished watching my show?

 

I love the content on Now TV, but this has made me genuinely angry.  I know I shouldn't be bothered by something so trivial, but I really don't want this on a service I have to pay for. 

 

Please remove these pop ups as soon as possible.  Thank you.



If this has solved your issue please mark this as an accepted solution.

Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.

107 REPLIES 107
Anonymous User
Not applicable

Thanks @Anonymous User, I've passed that one on to be fixed.

 

There'll always be differences of opinion on different bits of functionality, but honestly, with this feature, it's something that very frequently came up as a request to improve the service. So many people referenced the functionality on Netflix so I really do feel it's something that most people want or expect. The popup itself shouldn't interrupt the programme anyway, as it should be over the end credits. We're obviously working to fix that.

 

Thanks,

 

Tom

mightywhites92
Scholar 2

Yes Tom autoplay next episode on Netflix is a great feature and yes it appears during the titles.

DarylM
Legend 5
Legend 5

Episodes 5 & 6 of season 3 of Bob's Burgers have the pop-up appear before the end credits start.



If this has solved your issue please mark this as an accepted solution.

Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.

Anonymous User
Not applicable

@DarylM those should be fixed for you now. Thanks for letting us know!

 

Tom

@Anonymous User Would it be possible for those users who don't want this feature to have an option to turn it off please? (Like Netflix that has settings to allow different "end of programme" actions).

Anonymous User
Not applicable

@dr_necessitor this was discussed here.

 

Thanks,

 

Tom


@Anonymous User wrote:

@dr_necessitor this was discussed here.

 

Thanks,

 

Tom


@Anonymous User-R oops. my apologies for raising it again!

Andy
Legend 5
Legend 5

Gordonstoun A Different Class Ep 1 has the pop up appearing 30 seconds before the credits roll.

Anonymous User
Not applicable

Pretty much every episode of scandal has the message starting before the credits just over the cliff hanger.

Andy
Legend 5
Legend 5

Zoo S1E13 has the pop up appearing about 40 seconds before the credits.