23-02-2018 21:45
24-02-2018 8:18
24-02-2018 8:59
@Anonymous User
Welcome to the forum. Have you tried purchasing from your My Account > My Passes page
https://account.nowtv.com/passes
Also check that your payment details are correct on your My Account > Payment details page
https://account.nowtv.com/payment-details
and if you still have trouble try popping onto live chat to see if they can help.You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)